“Thank you so very much for your personal concern and response to my needs. The samples you provided were wonderful and so varied! Without you I never would have found the perfect one for me. You provide a service and products that are second to none. You understand what a delicate situation your customers face and treat them with respect, dignity and discretion. You go the ‘extra mile’ with your responsiveness and conscientiousness to make certain your customers’ needs are being met. Thank you again for helping make my life more comfortable.” – Terra, California
FAMILY OWNED BUSINESS
Personally Delivered is an adult incontinence and home health products business, started in 1999 after Lauri Privett watched a “60 Minutes” report about aging in America. The report stated that by the year 2020 there would be a million people over the age of 100 in this country. Lauri and her husband, Tom Privett decided to create a business that would discreetly deliver incontinence and home health products – initially throughout Arizona.
PHILOSOPHY – Personal Service with respect and dignity
Personally Delivered prides itself on its customer service supplying all home care needs, and is always looking for the newest (and best!) products in the industry at the best prices. We provide free samples (for a small shipping charge) for customers to try before purchasing and helps analyze the needs of each client.
FREE SAMPLES
Our goal is your satisfaction in finding the best product to suit your needs. To achieve that goal, we are happy to work with you to sample and test a number of products before you make a purchase. Please phone our sales consultants to select your samples. We will ship you several choices of the disposable incontinence items you need for a small shipping charge only – generally $6.99. Equipment is not included in the Free Sample program. CUSTOMER SERVICE – AWARDS
Small Business Week Award for Home Based Business of the year 2002 from the Chamber of Commerce
Building a Better Business Award 2005 from the Arizona Small Business Association – for Outstanding Customer Service
Tucson Woman Business Owner of the Year Award 2006 (Home Based Business) from the NAWBO National Association of Women Business Owners
CHARITABLE CONTRIBUTIONS
We are committed to our community and a portion of our profits to benefit local organizations that support the Elderly and Developmentally Disabled.
“Thank you from the bottom of my heart for your generous adult diaper donation. One case went to a 16yr old girl whose family has five other kids. Her diapers cost $141.00/month from a health supplier. This will give them enough relief to buy needed shoes for the other kids for summer. Another other case went to a 54yr old terminally ill woman. She has no money for these needed disposable diapers. She is very poor and has no family to help her. We thank you for your kindness and will keep you in our prayers.” – Anne, Diaper Drive Coordinator,
“The Pima Council on Aging has received and acknowledges with great appreciation your contribution of adult incontinent supplies…You are helping to sustain the services and programs that are vital for our community’s older adults and families.” – Pima Council of Aging
“Thank you again for your significant contributions to the success of the ‘Bridging the Path: Laying the Foundation” event”. – Alzeimer’s Association
Thank you for all that you did for the Diaper Bank during the Adult Drive. Matching over 4000 adult continence supplies was certainly more than we ever could have imagined. Your help with the media was also wonderful…The level of awareness of the need for adult disposable incontinence products has truly been heightened because of your help.” – Southern Arizona Community Diaper Bank
Note: The Southern Arizona Diaper Bank receives requests of over 2 million diapers annually. Twenty-five percent of the requests are for adult diapers and supplies. Your community has similar needs. Please consider a contribution to their support.
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